PABX USER MANUAL

 

Certification
  
ISO9002 & CE Approved

 Remarks
<1>
all of function setting must be carried out on 801 extension and un-lock first.
<2>
all of extensions must be double tone.
<3>
press * to start setting and press # to end the setting.
<4> If extension 801 is in direct dialing out mode, you need to press * to enter the internal
        system, and  press it again to start programming.
<5> when the setting is finished, a long beep indicates that the setting is done correctly and
        save in system. If instead an array of short chirps is heard, that would indicate an error
        occurred in the  setting. You need to check it out and reset the system.

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INPUT SYSTEM PASSWORD

Format: * 01 abcd #

Explanation: abcd is the password, The default password is 1234.

CHANGE THE PASSWORD

Format: * 02 abcd #

Explanation: abcd is the new password.

  The system must be unlocked before programming.

EXTERNAL (CO)LINE CONNECTION ASSIGNMENT

Format: * 3 a b c d e f #

Explanation: [a¡Nb¡Nc¡Nd¡Ne¡Nf¡N]stand for the CO line port number

Description: Set CO line(s) to external line port(s)

Example: If a company has 3 CO lines and he want connect 3 CO lines to CO line ports 1, 2&4,

                 then he can use the following commands:

  Pick up 801 and unlock   input *3124#   ¡§Du¡¨   Hang up

<1> Normally the order to set the CO line port is from port one to port two, Port three ¡K one by

       By one, but for some situation you could ignore one port and jump from port one to port two.

       (for the above example)

<2> For the CO line, you`d better set the incoming calls high-frequently-used one to the port of

        high position, while for the out-going one to the low-position port.

<3> If the setting is wrong, you may hear nothing after dialing¡©0¡ª.

<4> The system can be used as internal communication system in case of no CO. line (you can input

        * 3 # ).

RINGING EXTENSION ASSIGNMENT FOR EXTERNAL (CO)LINE

Format: * 1 m abcd #

Explanation: "m" is the CO line port number.

                      "a¡Bb¡Bc¡Bd": is the last digits of extensions.

Description: Assign the extensions, which will ring when incoming call from CO line is received.

Example: If you wish extension 802 to ring from an incoming call for CO line 1,and extensions 802 and

                 806 to ring for CO line 2 incoming calls, then you may perform the following operation:

1) Pick up 801 extension.

(2) input * 1 1 2 #

(3) you will hear "du" then hang up

(4) Pick up 801 extension

(5) input * 1 2 3 6 #

(6) you will hear "du" then hang up

<1> the default ringing extensions are extensions 801¡X 804.

<2> Ringing extensions must be among extensions 801¡X 808.

<3> At most 8 extensions can be set to ring for one CO line, if the ringing extensions less than 8

        then end with #.

<4> The system must be unlocked before programming.

EXTERNAL DIALING MODE ASSIGNMENT

EXTERNAL DIALING MODE FOR SPECIFIC EXTENSION ASSIGNMENT

Format: *8 abc n #

Explanation: [abc] The extension number.

                      [n=0] means extension dial¡©0¡ªor patting hook to dial out.

                      [n=1] means extension can directly make outgoing calls.

Description: You can make the outgoing call directly with the direct-out mode extension, while you want to

                     make an internal call, you need to dial * first followed by the extension number.

Example: Set Direct Dial out mode for extension 803.

  Pick up 801 and unlock   input *88031#   ¡§Du¡¨   Hang up

<1> Extensions with direct dial-out mode make internal calls should dial * first followed by extension

       number.

<2> The default mode of dial-out for all extensions are dial 0 first then dial out. 

DIRECT EXTERNAL DIAL MODE CLEAR

Format: *8000 #

Description: To reset Direct Dial Mode to the default setting for all extensions.

 ATTENDANT MODE ASSIGNMENT
OPERATOR ATTENDANT ASSIGNMENT(DEFAULT SETTING)

Format: * 2 1 #

  Pick up 801   input *21#   ¡§Du¡¨  Hang up

AUTO ATTENDAMT ASSIGNMENT WITH OGM FOR DESIGNED CO LINES
AUTO ATTENDAMT ASSIGNMENT WITH OUTGOING MESSAGE(OGM)

Format: * 2 0 m# (¡§m¡¨ is the CO line port number)

Example: Set CO line 2 at Auto-Attendant mode.

  Pick up 801  input *202#  ¡§Du¡¨  Hang up

<1> Suggest to restore all the CO line to operator mode first by *21# to avoid duplicate setting.

<2> To set Auto-Attendant mode for all CO line, input the *20#

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OPERATOR NO1 ASSIGNMENT FOR AUTO ATTENDANT MODE

Format: * 2 5abc# (abc=extension number . Default setting=Ext.802)

Description:Assign an extension to be Operator No1 for Auto Attendant Mode.When external

                     caller dial 0,his call will be transferred to operator.

Example: Assign extension 807 to be Operator No.1.

  Pick up 801and unlock  input *25 807#  ¡§Du¡¨  Hang up

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OPERATOR NO2 ASSIGNMENT FOR AUTO ATTENDANT MODE

Format: * 2 6abc# (abc=extension number . Default setting=Ext.803)

Description:Assign an extension to be Operator No2 for Auto Attendant Mode.The incoming call will be

                     auto transferred to be Operator No2,if Operator No1 is busy.

Example: Assign extension 806 to be Operator No.2.

  Pick up 801and unlock  input *26 806#  ¡§Du¡¨  Hang up

<1> The system will select an idle extension among 802 to 808 to answer the external call when both of

        operator extensions are busy.

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RECORD THE OUT GOING MESSAGE(3 PIECE OGM)

Format: * 2 2 N#

    N=1=OGM 1=Maximum 12 seconds

    N=2=OGM 2=Maximum 4 seconds

    N=3=OGM 3=Maximum 4 seconds

Description: Allows the extension assigned as an operator or manager to record uo to 3 outgoing voice

                      message.This message is played when a external caller accesses the DISA feature.

Example:

         OGM1: ¡§This is a company ,for sales division ,press 812 ,for the service division press 824 ,to call

                        operator press 0¡¨

 Description: The unit will answer the call and play an out going message. The calling party has the

                       option to dial the number of the internal extension directly or dial 0 for the operator.

OGM2: ¡§We are sorry. The line is currently busy ,you could dial other extension number ,if you

              want to call the operator ,press 0¡¨

Description: The unit will play out going message in the case of desired extension is busy. If the

                     external caller does not enter any correct extension number within a certain period ,

                     then the call will be released

OGM3: ¡§We are sorry. The line is no answer ,you could dial other extension number ,if you want to

               call the operator ,press 0¡¨

Description: The unit will play out going message in the case of desired extension is no answer after

                      the caller dial the extension number within a certain period .If the external caller does

                      not enter any correct extension number within a certain period , then the call will be

                     released

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PLAY THE OUT GOING MESSAGE

Format: * 2 3 N #

  N=1=Play OGM 1   N=2=Play OGM 2   N=3=Play OGM 3

Description: To listen to the out going message(OGM)recording and to test the quality of the telephone.

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LISTEN TO INTERNAL OR EXTERNAL MUSIC ON HOLD

Format: * 2 4 #

  Pick up 801 and unlock   input *24#   ¡§Du¡¨   Playing music   ¡§Du¡¨ ending   Hang up 

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SELECT SYSTEM LINE BREAK TIME RANGE FOR INTERNAL FLASH RECOGNITION

Format: * 81 m #

Explanation: ¡©m¡ªmeans flash time class:

                       ¡©m¡ª=1 means 750ms

                       ¡©m¡ª=2 means 1000ms

                       ¡©m¡ª=3 means 1200ms

                       ¡©m¡ª=4 means 1500ms

                       ¡©m¡ª=5 means 2000ms

Example: In order to adapt to the flash time of certain telephone, adjust the flash time to 1000ms.

   Pick up 801 and unlock   input *812#   ¡§Du¡¨   Hang up

The default setting is 1000ms. 

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Extension Class Assignment

Assign calling class for certain extension

Format: * 5 6 abc n #

Explanation: [abc] Extension number to restrict.

           [n=0] Permit to dial the special calling number only.

           [n=1] Means the extension be set to class¡©1¡ª.

           [n=2] Means the extension be set to class¡©2¡ª.

           [n=3] Means the extension be set to class¡©3¡ª.

           [n=4] Means the extension be set to class¡©4¡ª

           [n=5] Means the extension be set to class¡©5¡ª.

           [n=6] Internal communication only.

Description: Assign the outgoing calling right for extension

Example: To assign extension 803 be able to make calls in class¡©3¡ª, and extension 807 not be able

                  to make outgoing calls.

  Input   *568033#   ¡§Du¡¨   input 8076#   ¡§Du¡¨   Hang up

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Assign calling class for all extensions

Format: * 5 6 n #

Description: Assign calling class for all extensions with one command.

Example: Assign the calling class to be 3 for all extensions.

  Input   *563#   ¡§Du¡¨   Hang up

<1> This command enable a user to set class restriction on extension in a fast and convenient way

      , especially when most extensions have the same class.

<2> The outgoing classes for all extensions are 1 at the initial state.

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Setting Restriction Group

Setting leading digits for class¡©n¡ª

Format: * 5 n abcd #  (n=1-5)

Explanation: [abcd] The leading digits of the calling number to block.

Description: Assign class¡©n¡ªto restrict to place unauthorized calls, which starts with [abcd] digits.

Example: To restrict class 2 to place calls beginning with 573 and 8 .

  Input   *52573#   ¡§Du¡¨   input 8#  ¡§Du¡¨  Hang up

<1> For each class, a maximum of 20 different groups can be set.

<2> Up to 4 leading digits can be used to block, less than 4 digits then ending with #.

<3> This setting only applies to the extensions with class1- class5.

 

Clear leading digits for class¡©n¡ª

Format: *5 n #  (n=1-5)

Description: Clear denied code number on class¡©n¡ª

 

Assign Special Calling number

Format: * 5 0 abcd # 

Explanation: [abcd] The leading (1 to 4) digits of special calling number

Description: Permit to dial the phone numbers starting with [abcd] only

Example: Permit you place calls start with 0757 & 358 only

Input   *500757#   ¡§Du¡¨   input 358#   ¡§Du¡¨   Hang up

<1> Up to 4 leading digits can be used and less 4 digits then ending with #.

    <2> Up to 10 different groups can be assigned.

    <3> This setting only applies to the extensions with class 0 .

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Clear the function

Format: * 5 0 # 

Description: Clear denied code number from special calling number 

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Assign CO line to Exclusive Extension

Assign CO line to be exclusively accessed by certain extension(s)

Format: *4 1 M abc #

Explanation: [41] Shift to program mode,  [M] CO line port number; [abc] Extension number.

Description: Assign CO line exclusively be accessed by certain extensions for outgoing calls and other

                      Extensions can`t use it for outgoing calls.

Example: To assign CO line 2 exclusively for extensions 803 and 807

  Input   *41 2 803#   ¡§Du¡¨   input   41 2 807#   ¡§Du¡¨   Hang up

<1> CO line can be exclusively set for up to 4 extensions.

<2> To cancel this setting, just needs to reset the CO lines to external line ports.

 

Assign Extension to CO

Format: * 4 2 M abc #

Explanation: [42] Shift to program mode, [A] CO line port number; [abc] Extension number.

Description: Assign extension to make outgoing calls by particular CO line only and can`t use other

           CO line, even if the other CO line is spare.

Example: To restrict extension 806 to use Co 2 only.

Input   *42 2 806#.  ¡§ Du¡¨   Hang up

To cancel this setting, just needs to reset the co lines to external line ports.
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Call Duration Control

Setting call duration for extension

Format: * 9 abc mn #

Explanation: [abc] Extension number, [mn] call duration (1 ¡V99) minutes.

Description: Control extension call duration for using CO line.

Example: Set call durtion to within 15 minutes for extension 805

  Input   *980515#   ¡§Du¡¨   Hang up

The call duration time should be in 1 to 99 minutes.

 

Clear call duration control

Format: * 9 abc #

Description: The maximum calling time up tp 99 minutes for extension after cancel the call duration

          Control function.

Example: Cancel the call duration for extension 805.

  Input   *9805#   ¡§Du¡¨   Hang up

 

Flexible coding

Extension Number Assignment

Format: * 7 abc ABC #

Explanation: [abc] The original or previous extension number, [ABC] The new extension number.

Description: Change of extension number.

Example: To change extension 803 to 333 extension 804 to 128

  Input   *7808333#   ¡§Du¡¨   input   804128#   ¡§Du¡¨   Hang up

<1> New extension number must be among 100---999.

<2> New extension number should not be chosen from the original extension numbers, namely from 801

To 832.

 

Restoring Original Extension Numbers

Format: * 7000 #

Description: If user wants to adjust the extension numbers. He/she may use this command to reset the

          current extension numbers to the original ones to avoid duplicate numbers.

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Return to System Default Settings

Format: * 6000 #

Description: When all the programmed data is cleared, the system will restart with the default factory

                     Setting.

 

The default setting for TC-2000A series:

Operating mode: Operator mode

Ringing extension: 801 to 804

External lines: 1 to 6

Trunk line grouping: not set

Password Word: 1234

Restrict outgoing digits: No

Original extension number: 801 to 832

Dialing out mode: Dial¡©0¡ªor patting hook for outgoing calls

 

Outward Dialing

   This system provides 4 dialing modes to meet the different need of customers, direct dialing out,

Patting hook dialing out, direct out by dialing¡©0¡ªfirst and dialing out by a special line.

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Outward Dialing directly

Format: Pick up the handset and dial extension number directly after hearing the CO line tone.

Description: Making outgoing calls on extensions with direct dialing mode, no line access code

                     required.

Allows you to redial the last telephone number.

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Outward dialing by dialing 0 first

Format: Pick up the handset and dial 0 first after hearing the internal dialing tone, then dial the CO

               Line number after hearing the CO line dialing tone.

Description: When the extension isn`t assigned to direct outward mode, you will hear the internal dialing

                      tone after picking up the handset, dial 0 then you enter the CO line, you may dial the CO line

                     number after hearing the CO line dialing tone.

<1> The user should dial 0 within 5 seconds after hearing the internal dialing tone.

<2> The user can redial the last number by pressing the pause key on the telephone after dialing 0 .

 

Outward dialing by patting hook

Format: Pick up the handset and patting hook. Dial the CO line telephone number after hearing the CO
   line dialing tone.

Description: At in-direct outward dialing mode. Pick up the handset and you will hear the internal dialing
tone. Patting hook then you can dial the CO line telephone number after hearing the CO line
dialing tone.

Allows you to redial the last telephone number.

 

Outward dialing by a exclusive line

Format: # and CO line port number

Description: In some occasion. The user may place an outward call by an exclusive line and we definite it
 
   as choosing.

Example: Place an outward call by CO line 3.

                                     

   Pick up extension   ¡§Du¡¨   Dialing CO line number   Talking   Hang up

If you hear the busy tone after choosing a CO line that to say the CO line is occupied or not in using.

.

Intercom calling at direct outward mode

Format: * Extension number

Description: Make internal call from extension with direct outward mode.

Example: Extension 805 is at direct outward dialing mode and he want call extension 807.

  Pick up extension   Input   *807   Talking   Hang up

 

Intercom calling at in-direct outward mode

Format: Dial the extension number directly.

Example: Extension 805 is at in-direct outward dialing mode and he want call extension 807.

  Pick up extension   Input   807   Talking   Hang up

Intercom calling is free of charge.

 

Answering call

Answering calls at operator mode

The extension(s) set to ring will ring when an incoming call is received. And pick up the handset you may

answer the call directly.

 

OGM mode answering calls

No extension will ring when an incoming call is received. The recorder system message will be heard to

 provide which extension to call.

<1> DISA mode (see page2).

<2> When a caller dials 0 for inquiry. Extension 802 will ring. If extension 802 is busy.

The system will search for a vacant extension starting from extension 803.

 

Call transfer

Format: pat the hook(or press Flash) then dial the extension number

Description: Allows you to transfer an incoming call to another extension.

Example: Extension 805 is talking to CO line and want to transfer the CO line to extension 807. then

                 extension 805 can transfer the incoming call to extension 807 by patting the hook and dialing

                 807.

  Extension 805 is talking    Patting hook   ¡§Du¡¨   Input 807

<1> There may be following 4 cases after a call is transferred from A to B:

a.       A does not hang up and B picks up his handset

   Then communication between A and B is established while the outside caller is on Hold(music on

   hold). Whoever hang up (A or B). the system transfer outside caller to the other.

b.      A does not hang up and B does not answer A within 25 seconds

  If extension B does not answer A within 25 seconds, then A will restore the connection with CO line,

  and B will stop ringing.

c.       A hangs up and B answers the call

        B will answer the outside caller.

d.     A hangs up and B does not answer the call within 25 seconds call will be back to A and will ring

        for 25 seconds, if A is busy, the system will cut off.

<2> The FLASH TIME is 100ms to 1500ms for patting the hook. You may press FLASH button instead of pat

        the hook for transferring the incoming call.

<3> The extension which transfer the call, has 5 seconds to dial the extension number required otherwise

       the incoming call will be back to him again.

<4> The Flash time can be set (see page3).

 

Boss/Secretary Function

Format: Pat the hook (or press Flash) then dial the extension number

Description: This function let you make an outgoing call from one extension then divert and connect other

                      extension to CO line.

Example: Extension 805 makes an outward call then transfer the call to extension 801.

  Extension 805 is talking to CO line   Patting hook   ¡§Du¡¨   Input 801

<1> The FLASH TIME is 100ms to 1500ms for patting the hook, you may press FLASH button instead

        of patting the hook.

<2> You should input the extension number within 5 seconds after patting the hook and hearing the

        internal dialing tone. Otherwise you will be come back to the CO line again.

<3> The Flash time can be set (see page3).

 

Conference

Conference (1 CO line and 2 extensions)

Format: Pat the hook (or press Flash) and * and extension number

Description: Allows you to add a third party to a two-party conversation and make a three-party conference.

                      You can have only two extensions with one CO line.

Example: Extension 805 is talking to CO line caller and he want to transfer the call to 807, then 805,807and

                 CO line can talk at the same time.

  Extension 805 is talking to CO line   Patting hook   ¡§Du¡¨   Input *807

<1> There may be following 2 cases after a call is transferred from A to B:

a.       A does not hang up and B picks up his handset

Then communication between A and B and the outside caller.

b.      A does not hang up and B does not answer A within 25 seconds

If extension B does not answer A within 25 seconds, then A will restore the connection with CO line,

 and B will stop ringing

<2> The FLASH TIME is 100ms to 1500ms for patting the hook, you may press FLASH button instead of pat

         the hook for transferring the incoming call.

<3> The extension, which transfer the call, has 5 seconds to dial the extension number required otherwise the

          incoming call will be back to him again.

    

Caller on holding

Format: Pat the hook(or press Flash) + #99

Description: If the user applies for the caller on holding function at his Telecom Company then he may

use the function to receive two different incoming calls.

Example: Extension 805 is talking with C.O line A, and at this time B calling in, then 805 can make

                  conversation with B after inputting the above format(A is in the state of Caller on holding).

                  After finishing conversation with B. 805 can still connect with A by inputting the format.

The extension can use the function lonely during receiving the incoming calls. Or the function is invalid.

 

Personal Password

  By personal password you can make outgoing calls on any extension which has been restricted.

Personal Password

Format:  # 61 abcd and CO line number

Explanation: abcd is the password

Example: 803 can make internal calls only, if you want make outgoing calls on 803 then you must have the

                 password(suppose the password is 5678) then you can dial out by inputting #61 5678 on extension

                  803.

       

Change Persoword

Format: * 04 abcd # (abcd is the new password).

Example: Change the password from 1234 to 3456.

  Pick up 801 and unlock   input *043456#   ¡§Du¡¨   Hang up

<1> The operating should carried on extension 801.

<2> The default password is 1234.

<3> We suggest the user to change password after testing.

 

Call pick up

Format: # 7

Pick up the handset of non-ringing extension   ¡§Du¡¨   input #7   Pick up the call

If the extension is at dialing out mode, you should input * first to enter internal line.

 

Call Forwarding

Setting Call Forwarding

Format: # 0 + extension number

Description: Allows an extension user to transfer incoming calls automatically to another extension.

Example: The user of extension 805 want to go to 807 for a work then he can forward all the incoming calls of

                 805 to 807.

  Pick up extension 805   ¡§Du¡¨   input #0807   Hearing the music   Hang up

If the extension is at direct dialing out mode. You should input * first to internal line.

Canceling the setting

Format: Pick up the handset then hang up

Extension which have already been assigned, as a forwarded destination cannot set the Call Forwarding

feature.

Pick up the handset of extension with Call Forward function you will hear nothing and can`t do any

operating, you must hang up to cancel the function first.

.

Automatic reporting of extension number

Format: # 81

Description: During installing and testing of the system. It is very convenient to find the extension

                      number. The system uses du for this purpose.

Example: After input #81 on extension 803 you may hear 8 continuous du, and you will hear 10 du at about 2

                 seconds later, at last you may hear another 3 du, that mean the extension number is 803.

                 10 continuous du stands for¡©0¡ª.

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Priority access and monitoring

Format: # 9 n

Explanation: [n] stands for CO line port number

Description: Establish direct connection with CO line regardless whether or not this line is occupied.

This feature ensures the director or owner of a company control the CO line communication.

Example: Priority access to Co line 3

  Pick up 801 and unlock    input #93

<1> Only extension 801 has priority access.

<2> The monitor is responsible for the legal issues resulting from this operation.

 

DoorBell & Door Lock

To meet the need of our customers, two additional functions TALK-BACK DOORBELL & ELECTRON-

CONTROLLED LOCK are adapted to 308A , which are convenient for you to use as door bell and auto-

matically to open/close your door, The products are suitable for the offices and villas.

Connection: Put one head of the RJ11 jacks (four-cores inside the connecting line equipped with the units)

into the socket BELL of the external line, then connect the two long cores with the doorbell and the left

two short cores with the power switch of the electron-controlled locked.

Please refer to the below sketch map:

 

 

<1> For the doorbell, ours are available for their small dimension, nice appearance, good tone and easy

       installation

<2> Connect the wire of the electron-controlled lock, which are available in the market, to the location

       C & D.

 

Ringing Extension Assignment

Format: *14abcd#

Explanation: [a,b,c,d] stands for the last digits for the ringing extension

Description: Assign the extensions which will ring when doorbell calls.

Example: If you want extension 802,803 & 807 will ring at he same time. Any extension will be available

                 for conversation.

  Pick up 801   input *14237#   ¡§Du¡¨   Hang up

Thus a visitor press the doorbell, the extension 802, 803, 807 will ring at the same time, Any extension will be

available for conversation.

 

Answering the call

Answering the Doorbell call from the ringing extension.

Format: When doorbell calling   pick up extension   Answer the doorbell call

 

Doorbell call pickup

Format: #7

Description: Allow you to answer doorbell call from a non-ring extension.

If the extension is at direct dialing out mode, please input *#7 for doorbell pick.

 

To open the lock

For the call by doorbell

Format: Pat the hook and press #00

Remote open door

Format: #4

 If the extension is at direct dialing out mode, please input *#4 for open the door.

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